Every address below is monitored by a person. Pick the one that matches your question and you will get a faster, better answer than a general enquiry box would give you.
Problems with the app, questions about your plan, refund requests, and anything about a charge on your statement.
support@socialschedulerplatform.comAccess, export, correction or deletion of your personal data, and any question about how it is handled.
privacy@socialschedulerplatform.comQuestions about the Terms of Service, and formal or contractual correspondence.
legal@socialschedulerplatform.comContent or accounts breaking the Acceptable Use Policy, spam, or security issues you have found.
abuse@socialschedulerplatform.comTakedown notices and counter-notices. See the DMCA policy for what a valid notice must contain.
dmca@socialschedulerplatform.comWe aim to reply to support and billing email within 5 working days. Privacy requests are answered within the statutory period — one month under UK/EU GDPR, which we apply to everyone rather than only to people who can invoke it. Copyright and abuse reports are triaged sooner.
There is no phone line and no live chat. Both would be answered by the same small operation that answers the email, just less reliably — so we would rather not advertise a channel we cannot staff.
A few things are faster to do yourself than to ask us for:
To be completed: [TO BE COMPLETED]. No registered postal address has been supplied yet. One is required before launch — GDPR Art. 13(1)(a) needs the controller's contact details, and CAN-SPAM (15 U.S.C. § 7704(a)(5)) needs a valid physical address in commercial email. Fill in LEGAL_ENTITY.address in src/lib/legal.ts and it will appear here and on every legal page.
Looking for who we are and how the product works? About Social Scheduler Platform.